Cancellation Policy

Due to limited places, we request that you cancel at least 14 days before a scheduled session. This gives us the opportunity to fill the session. You may cancel your booking for a full refund or credit to attend a future session, up to 14 days before the date and time of the event. Cancellations made within 14 days of the session date/time will not receive a refund, nor credit, however if your child is unable to attend you can transfer to a friend. Please inform us by phone or email, as soon as possible, if you wish to do this. When you register for a session, you agree to these terms.

We reserve the right to cancel a session due to any circumstance that may endanger the group: including, but not exclusively, dangerous weather conditions, staff illness or behaviour of a child that harms, or has the potential to harm others. These occurrences are very rare and we will inform you as soon as possible of any cancellation and offer a full refund or credit for another session.